Proceedings

Providing Help and Advice in Task Oriented Systems

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Proceedings of the Eighth International Joint Conference on Artificial Intelligence. Expert Systems. Pages 176-177.

Abstract

This pap( ·r d esc rib es c urr e nt w o rk at th e U niv ersity o f Pr· nn sy l v:-t ni a ce nt e r ed a r oun d p r ov idin g ! nt cll i g~ nt h r lp :1: 1d advire to user s of iHt .e r :.c ti ve task oriented ;yste m s . Thi s wor< foc u ses on tt r ce ge ner a! t hem es: (I) H e lp syst e ms s hould be ac tiv e r:<thd t!1a n passiv e; ( 2) he lp syste m s s h ou ld conta in exp lic it mo d c!s of t:1e u se r , the to ' k a nd the s ystem util ity being U'C d :md (3 ) the he lp syste m s ho ul d e n gage in an int e ra c tiv e di a log ue with the user in o rd e r to id enti fy th e info rma tio n he r:·:-t ll y n ee d s . An expr rim f' n ta l hclJ• sysL em , W!Z .- \RD , ha s bee n impl eme nt e d fo r the VA.:Y..jVMS opr ra lin g sy s t e m to exp lo re so me o f t h ese iss u es.

Timothy W. Finin. 1983. Providing Help and Advice in Task Oriented Systems. In Proceedings of the Eighth International Joint Conference on Artificial Intelligence, IJCAI-83. IJCAI, 176–177. https://ijcai.org/proceedings/1983/41
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