{"type":"ScholarlyArticle","title":"A Conversational Approach to Process-oriented Case-based Reasoning","authors":[{"name":"Christian Zeyen","slug":"christian-zeyen","given":"Christian","family":"Zeyen","affiliation":"University of Trier , Business Information Systems II"},{"name":"Gilbert Müller","slug":"gilbert-muller","given":"Gilbert","family":"Müller","affiliation":"University of Trier , Business Information Systems II"},{"name":"Ralph Bergmann","slug":"ralph-bergmann","given":"Ralph","family":"Bergmann","affiliation":"University of Trier , Business Information Systems II"}],"abstract":"Process-oriented case-based reasoning (POCBR) supports workflow modeling by retrieving and adapting workflows that have proved useful in the past. Current approaches typically require users to specify detailed queries, which can be a demanding task. Conversational case-based reasoning (CCBR) particularly addresses this problem by proposing methods that incrementally elicit the relevant features of the target problem in an interactive dialog. However, no CCBR approaches exist that are applicable for workflow cases that go beyond attribute-value representations such as labeled graphs. This paper closes this gap and presents a conversational POCBR approach (C-POCBR) in which questions related to structural properties of the workflow cases are generated automatically. An evaluation with cooking workflows indicates that C-POCBR can reduce the communication effort for users during retrieval.","doi":"10.24963/ijcai.2018/762","url":"https://ijcai.org/proceedings/2018/762","pdf":"https://ijcai.org/proceedings/2018/0762.pdf","markdown":"https://ijcai.org/proceedings/2018/762.md","bibtex":"https://ijcai.org/proceedings/2018/bibtex/762","volume":{"slug":"2018","title":"Proceedings of the Twenty-Seventh International Joint Conference on Artificial Intelligence","short_title":"IJCAI 2018","url":"https://ijcai.org/proceedings/2018/","year":2018,"location":"Stockholm","dates":"13-19 July 2018","editors":"Jérôme Lang","isbn":"978-0-9992411-2-7","publisher":"International Joint Conferences on Artificial Intelligence Organization","doi_prefix":"10.24963/ijcai.2018"},"section":"Sister Conferences Best Papers","track":"Best Sister Conferences","number":762,"pages":{"first":5404,"last":5408},"keywords":["Natural Language Processing: Dialogue","Knowledge Representation and Reasoning: Case-based reasoning"],"videos":[],"references":[{"position":1,"raw":"[Aha et al., 2001] David W. 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