---
title: "At Home with Agents: Exploring Attitudes Towards Future Smart Energy Infrastructures"
authors:
  - "Tom Rodden"
  - "Joel E. Fischer"
  - "Nadia Pantidi"
  - "Khaled Bachour"
  - "Stuart Moran"
doi: ""
url: "https://ijcai.org/proceedings/2013/456"
pdf: "https://ijcai.org/proceedings/2013/0456.pdf"
venue: "Proceedings of the Twenty-Third International Joint Conference on Artificial Intelligence"
year: 2013
pages: "3057-3060"
track: ""
keywords:
---

# At Home with Agents: Exploring Attitudes Towards Future Smart Energy Infrastructures

Tom Rodden, Joel E. Fischer, Nadia Pantidi, Khaled Bachour, Stuart Moran

*Proceedings of the Twenty-Third International Joint Conference on Artificial Intelligence*, pages 3057-3060.

## Abstract

This paper considers how consumers might relate to future smart energy grids. We used animated sketches to convey the nature of a future energy infrastructure based on software agents. Users showed a considerable lack of trust in energy companies raising a dilemma of design. While users might welcome software agents to help in engaging with complex energy infrastructures, they had little faith in those that might provide them. This suggests the need to consider how to design software agents to enhance trust in these socio-economic settings.