{"type":"ScholarlyArticle","title":"Extracting and Visualizing Trust Relationships from Online Auction Feedback Comments","authors":[{"name":"John O'Donovan","slug":"john-o-apos-donovan","given":"John","family":"O'Donovan","affiliation":""},{"name":"Barry Smyth","slug":"barry-smyth","given":"Barry","family":"Smyth","affiliation":""},{"name":"Vesile Evrim","slug":"vesile-evrim","given":"Vesile","family":"Evrim","affiliation":""},{"name":"Dennis McLeod","slug":"dennis-mcleod","given":"Dennis","family":"McLeod","affiliation":""}],"abstract":"Buyers and sellers in online auctions are faced with the task of deciding who to entrust their business to based on a very limited amount of information. Current trust ratings on eBay average over 99 percent positive and are presented as a single number on a user profile. This paper presents a system capable of extracting valuable negative information from the wealth of feedback comments on eBay, computing personalized and feature-based trust and presenting this information graphically.","doi":null,"url":"https://ijcai.org/proceedings/2007/454","pdf":"https://ijcai.org/proceedings/2007/0454.pdf","markdown":"https://ijcai.org/proceedings/2007/454.md","bibtex":"https://ijcai.org/proceedings/2007/bibtex/454","volume":{"slug":"2007","title":"Proceedings of the Twentieth International Joint Conference on Artificial Intelligence","short_title":"IJCAI 2007","url":"https://ijcai.org/proceedings/2007/","year":2007,"location":"Hyderabad, India","dates":"","editors":"Ramon López de Mántaras","isbn":"","publisher":"International Joint Conferences on Artificial Intelligence","doi_prefix":""},"section":null,"track":"","number":454,"pages":{"first":2826,"last":2830},"keywords":[],"videos":[],"references":[],"license_note":"Copyright International Joint Conferences on Artificial Intelligence."}