{"type":"ScholarlyArticle","title":"A Reactive Approach to Explanation","authors":[{"name":"Johanna D. Moore","slug":"johanna-d-moore","given":"Johanna D.","family":"Moore","affiliation":""},{"name":"William R. Swartout","slug":"william-r-swartout","given":"William R.","family":"Swartout","affiliation":""}],"abstract":"Explanation is an interactive process, requiring a dialogue between advice-giver and adviceseeker. Yet current expert systems cannot participate in a dialogue with users . In particular these systems cannot clarify misunderstood explanations, elaborate on previous explanations, or respond to follow-up questions in the context of the on-going dialogue. In this paper, we describe a reactive approach to explanation - one that can participate in an on-going dialogue and employs feedback from the user to guide subsequent explanations . Our system plans explanations from a rich set of explanation strategies, recording the system's discourse goals, the plans used to achieve them, and any assumptions made while planning a response . This record provides the dialogue context the system needs to respond appropriately to the user's feedback . We illustrate our approach with examples of disambiguating a follow-up question and producing a clarifying elaboration in response to a misunderstood explanation .","doi":null,"url":"https://ijcai.org/proceedings/1989/240","pdf":"https://ijcai.org/proceedings/1989/0240.pdf","markdown":"https://ijcai.org/proceedings/1989/240.md","bibtex":"https://ijcai.org/proceedings/1989/bibtex/240","volume":{"slug":"1989","title":"Proceedings of the Eleventh International Joint Conference on Artificial Intelligence","short_title":"IJCAI 1989","url":"https://ijcai.org/proceedings/1989/","year":1989,"location":"Detroit, Michigan, USA","dates":"August 20-25 1989","editors":"N. S. Sridharan","isbn":"","publisher":"International Joint Conferences on Artificial Intelligence","doi_prefix":""},"section":"Speech and Natural Language","track":"Speech and Natural Language","number":240,"pages":{"first":1504,"last":1509},"keywords":[],"videos":[],"references":[],"license_note":"Copyright International Joint Conferences on Artificial Intelligence."}