Planning and Executing Office Procedures in Project ASPERA

Bena, M. Cristina; Montini, Giorgio; Sirovich, Franco

Planning and Executing Office Procedures in Project ASPERA

M. Cristina Bena, Giorgio Montini, Franco Sirovich

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Proceedings of the Tenth International Joint Conference on Artificial Intelligence. Knowledge Representation. Pages 576-582.

Abstract

An approach based on planning techniques is proposed in order to support the complex activity of a multi-office organization. The Italian Public Administration has been taken as an example and analyzed. The synthesis and the execution of procedures are investigated in an automated office based on knowledge about the organization structure, the documents and the rules that regulate the activity. A system is described whose aims are the formation of a plan that represents an executable specification of a procedure and the effective execution of the required operations. When an exception is raised, the planner is automatically invoked to update the plan according to the current state of the office system. A prototype has been built and tested on some applications within the domain of the Piedmont administrative procedures.

M. Cristina Bena, Giorgio Montini, and Franco Sirovich. 1987. Planning and Executing Office Procedures in Project ASPERA. In Proceedings of the Tenth International Joint Conference on Artificial Intelligence, IJCAI-87. IJCAI, 576–582. https://ijcai.org/proceedings/1987/114

@inproceedings{ijcai1987p114,
  title     = {Planning and Executing Office Procedures in Project ASPERA},
  author    = {Bena, M. Cristina and Montini, Giorgio and Sirovich, Franco},
  booktitle = {Proceedings of the Tenth International Joint Conference on
               Artificial Intelligence, {IJCAI-87}},
  publisher = {International Joint Conferences on Artificial Intelligence},
  editor    = {John McDermott},
  pages     = {576--582},
  year      = {1987},
  note      = {Knowledge Representation},
  url       = {https://ijcai.org/proceedings/1987/114},
}

TY  - CPAPER
TI  - Planning and Executing Office Procedures in Project ASPERA
AU  - Bena, M. Cristina
AU  - Montini, Giorgio
AU  - Sirovich, Franco
T2  - Proceedings of the Tenth International Joint Conference on Artificial Intelligence, IJCAI-87
PB  - International Joint Conferences on Artificial Intelligence
PY  - 1987
SP  - 576
EP  - 582
UR  - https://ijcai.org/proceedings/1987/114
ER  -